For anyone even remotely familiar with online bookmakers and the ins and outs of online wagering, Betstar offers a level of one-stop convenience that is as good as or better than any of its competitors. The website is conceived and executed by professionals that combine Internet expertise with a keen understanding of the wagering industry. Between the website and the mobile applications that are essential to retain clients, no detail has been omitted and anyone from the total neophyte to the battle-hardened professional punter will find something to gain by visiting Betstar.
Customer service and account management functions have received careful attention. The result is that funding options are myriad and simple and the Betstar card makes it simple to retrieve dividends from any ATM.
With regard to turnover, Betstar is in line with industry norms, requiring 1x on deposited funds and 2x on bonus bets, which must be used on markets offering odds of at least 1.50, hardly onerous by any standard. Betstar does take the unusual and welcome measure of permitting bonus wagers to be split amongst up to four markets, so long as turnover and odds requirements are observed.
The only transaction fees of which we are aware is a potential $25 charge for accounts that remain inactive beyond six months and another charge in an undisclosed amount for anyone who attempts to deposit and withdraw funds without making any wagers. This second charge is obviously intended to prevent money-laundering schemes.
Betstar accepts only the Australian dollar, so it may necessitate a trip to the bank to exchange those euros and kiwis you keep tripping over, but you can keep most of them if that is your desire, because you will only need $10 Australian to open an account with Betstar.
Telephone support is English-only, but it is entirely conceivable that it will never be necessary to speak to anyone, with the exception of live betting. At this point, it does not appear that Betstar has developed a function to get around telephoning in a live bet, as some of the others seem to have done.
That telephone facility will raise the 50-cent online wager minimum to $20.
Compared to the Australian online bookmaker industry average of 4.9 percent, Betstar’s average margin is more in the range of 5.5 percent. The significance of this difference would truly only be felt by high frequency punters, but it must be taken into account.
Betstar at times is the recipient of unwanted criticism for not offering as many promotions as some of the other bookmakers, but the ones they do offer, especially those related to racing are real promotions, and not the type that contain so many escape clauses that the likelihood of ever actually using some bonus offers is nil.